Benefit of a proper business phone service :
- Easily track call duration, hold times, wait times, and overall usage.
- Call forwarding, caller ID, call waiting, call routing, and more.
- Share one number among several users simultaneously
- Use a desk phone, mobile, or a computer to receive and make calls
- Add new employees without calling a technician.
- Business phone services transmit voice over internet, which means you can take your local or toll-free number anywhere you want.
Here is the top business phone services that you can use
1. Nextiva
Nextiva is the best business phone service in terms of features and ease of use.
- They offer a large set of features, with quick setup and reasonable pricing.
- It comes with a simple web-based admin panel which makes it easy for small business owners to easily manage the platform like a pro.
- Nextiva’s VOIP phone service for small businesses includes advanced call routing,
- Unlimited free domestic calling,
- Voicemail to email and text,
- Online faxing,
- Free local or toll-free number,
- Free number porting, and
- All the standard features like caller ID, call forwarding, routing, custom greetings, and more.
2. RingCentral
RingCentral is another popular phone service for businesses of all size. It is one of the most feature-rich business phone services on the market.
- Call forwarding,
- Caller ID,
- Call waiting and transfer,
- Share one line on multiple devices and users, and more.
- Video meetings with screen sharing,
- 1000 toll-free minutes, and
- Integrations with Gsuite, Dropbox, Microsoft, and other services.
- Intuitive web-based administration that makes it super easy to set up and manage your calls.
3. GrassHopper
GrassHopper offers virtual phone numbers over VOIP phone service and is great for solopreneurs and small businesses. A virtual phone number means it can forward calls to any numbers or devices. However, for outgoing calls you will still need a regular phone line.
They offer intuitive web and mobile apps to manage your account and phone service. You can use multiple extensions for your number, and you can choose from local, toll-free, and vanity phone numbers. It offers US, Canada, and UK based local and toll-free numbers.
GrassHopper comes with all standard features like call forwarding, routing, waiting, call hold music, voicemail to email transcripts, and more. It is perfect for remote teams because you can add extensions that can be used from anywhere using mobile or desktop apps.
Their plans start from $29.99 per month with 1 number and up to 3 extensions.
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